Picture this: You’re deep into a project with a forward-thinking client who’s enthusiastic about using Kajabi as their training delivery platform for online courses and coaching.
The client envisions sleek, interactive online forms or assessments for self-reflection.
They wanted an intuitive, efficient tool that fits seamlessly into the digital learning experience something that Kajabi assessments can easily achieve.
Sounds ideal, right?
Not quite.
In one of our recent projects, we found ourselves in this exact scenario.
The client was set on using assessments for their course, but we advocated for something decidedly old-school: good old-fashioned pen and paper.
This sparked a lively debate about the merits of analog versus digital reflection tools.
Here’s what happened, and why we ultimately stood by our recommendation.
The project was a professional online development course for mid-level managers, focused on leadership self-reflection and action planning.
The client’s primary goal was to make the course as engaging and accessible as possible.
Their proposed solution was to integrate Kajabi assessments into the course, allowing participants to complete reflection exercises on their devices.
On paper (pun intended), this approach had merit:
But as we dug deeper into the purpose of the exercises, we realized there was a missing piece.
Reflection isn’t just about completing a task—it’s about engaging deeply with one’s thoughts, feelings, and experiences.
The tools learners use play a significant role in shaping that process.
That’s where paper and pen shine.
Here’s how we presented our case to the client:
Slowing Down for Deeper Thought
We explained that writing by hand takes more time than typing, naturally encouraging learners to slow down and think more deeply about their answers. This slower pace fosters better cognitive processing, which is essential for meaningful reflection.
Memory and Retention
Research shows that handwriting activates neural pathways associated with memory and learning. Learners are more likely to retain insights when they physically write them down, which can have a long-term impact on their personal and professional growth.
Emotional Connection
Reflection is deeply personal. The tactile nature of writing by hand, coupled with the freedom to annotate or doodle, helps learners form a stronger emotional connection to their reflections. This emotional engagement is harder to replicate with digital forms.
Minimising Digital Fatigue
With the rise of “Zoom fatigue” and screen overload, offering an offline option can be a welcome break. Paper-based exercises give learners a chance to step away from their devices and immerse themselves in the activity.
Tangible, Lasting Artifacts
A printed worksheet or handwritten journal serves as a physical reminder of the reflection process. It’s something learners can revisit months—or even years—later, helping them see how far they’ve come.
After much discussion, the client agreed to a hybrid approach:
This approach satisfied the client’s desire for modernity while preserving the benefits of traditional handwriting for meaningful exercises.
Our recommendation wasn’t just a hunch—it was backed by research and practical experience.
Here’s a quick recap of why writing by hand enhances reflection:
The debate with our client highlighted an important lesson: innovation in course design isn’t just about adopting the latest tools. It’s about choosing the tools that best serve the learning objectives and the needs of the audience.
Interactive forms have their place, especially for convenience and scalability. But when it comes to fostering deep reflection and meaningful action planning, there’s something timeless about putting pen to paper.
If you’re designing a course and struggling to decide between digital and analog tools, ask yourself this:
What kind of experience do you want your learners to have?
Sometimes, the best solution is a little bit of both.
Have you experimented with using both digital and analog tools in your learning programs?
Get in touch to explore how we can help you design an engaging, impactful course regardless of the platform you use.
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