Silence is Not a Strategy

 At The Customer’s Shoes, As 'Kajabi Experts' we spend hours sometimes days—

researching, Zooming, listening, crafting to our prospective clients.

We read between the lines.
We hear what’s said and unsaid.
And we build proposals tailor-made for real business challenges.

Not templates.
Not off-the-shelf fluff.
Actual strategic thinking.

And then…
Nothing.
No “Thanks.”
No “Too pricey.”
No “We’ve gone another way.”

Just ghosted.

We get it. Priorities shift. Budgets wobble.
But silence?
That’s not a scheduling conflict.
That’s a choice.

And let’s be clear:

We LOVE working with clients.
The open ones.
The curious ones.
The brave ones who lean on us for our expertise.
The ones who respect the process and treat us like partners, not suppliers.

These are our people.

We thrive when there’s trust.
When feedback flows both ways.
When ideas bounce, build, and spark something better.

But ghosting?

That kills momentum.
Erodes trust.
And quietly vandalises the working relationship before it even begins.

"Good manners will open doors that the best education cannot." – Clarence Thomas

In a world overflowing with ways to communicate,
not communicating speaks volumes.

A quick “Thanks, but not for us” takes seconds.
And it shows respect.
Which, last time we checked, is still good business.

So if you’ve received a thoughtful proposal from someone—anyone—
say something.
Say anything.
Even a no is better than a void.

Because business isn't just built on big ideas.
It's built on character.
And character shows up—even when it’s inconvenient.

Silence might feel safe.

But trust us:
Good manners never go out of style.

So, if you want to work with someone who has good, old fashioned manners and really cares - here we are...